IT Execution Manager
The IT Manager role within Amazon Ops Tech Solutions is a critical position that encompasses a wide range of responsibilities and demands a strong combination of technical expertise, leadership skills, and a deep understanding of operational efficiency.
IT Manager will be tasked with overseeing the IT RAD operations, ensuring that all the IT equipment that RAD is handling is being manager on the highest standards.
Key job responsibilitiesLead a team of talented IT professionals, providing guidance, mentorship, and fostering a collaborative work environment to ensure the delivery of high-quality support and innovative solutions.
Collaboration with cross-functional teams, including Operations, Operations Engineering, and Supply Chain.
Execute business critical IT tasks such as end user equipment configuration, RMA troubleshooting repair and replacement, document the troubleshooting process and keep the organization policies up to date, record accurate device level information and provide IT support to RAD Operations processes.
Key driver of operational excellence, leads incident management and root cause analysis efforts, continuously enhancing processes to minimize disruptions and enhance the overall reliability of IT systems.
Implements best practices, establish robust data capturing and reporting mechanisms, and drive proactive measures to identify and address potential issues before they impact operations.
Collaborates with business leaders, providing strategic guidance on IT initiatives and demonstrating the value of IT services in achieving organizational goals.
Liaises with senior management, presenting updates, insights, and recommendations to drive data driven decision-making.
We are open to hiring candidates to work out of one of the following locations:
Antioch, TN, USA.
Estimated Salary: $20 to $28 per hour based on qualifications.
IT Manager will be tasked with overseeing the IT RAD operations, ensuring that all the IT equipment that RAD is handling is being manager on the highest standards.
Key job responsibilitiesLead a team of talented IT professionals, providing guidance, mentorship, and fostering a collaborative work environment to ensure the delivery of high-quality support and innovative solutions.
Collaboration with cross-functional teams, including Operations, Operations Engineering, and Supply Chain.
Execute business critical IT tasks such as end user equipment configuration, RMA troubleshooting repair and replacement, document the troubleshooting process and keep the organization policies up to date, record accurate device level information and provide IT support to RAD Operations processes.
Key driver of operational excellence, leads incident management and root cause analysis efforts, continuously enhancing processes to minimize disruptions and enhance the overall reliability of IT systems.
Implements best practices, establish robust data capturing and reporting mechanisms, and drive proactive measures to identify and address potential issues before they impact operations.
Collaborates with business leaders, providing strategic guidance on IT initiatives and demonstrating the value of IT services in achieving organizational goals.
Liaises with senior management, presenting updates, insights, and recommendations to drive data driven decision-making.
We are open to hiring candidates to work out of one of the following locations:
Antioch, TN, USA.
Estimated Salary: $20 to $28 per hour based on qualifications.
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